Perth trains are overcrowding to breaking point. Picture: Theo Fakos Source: PerthNow
TRANSPORT Minister Troy Buswell has defended the government's investment in public transport despite as a new survey finds commuters are becoming more frustrated by crowded trains.
Mr Buswell said the survey by the RAC, revealed today in The Sunday Times, told everyone what they already knew.
"At peak periods the trains are particularly busy, that's why we've got another 66 carriages on order," he said.
"The first of those sets arrive in Perth in the next six months."
The Minister stood by the Liberal Government's investment in public transport, saying it would cater with demand until the end of 2016.
Mr Buswell also today launched a new Green CAT bus service today that will run between Leederville and Perth.
Train passengers sick of overcrowding
The survey showed overcrowding on Perth trains was one of the biggest public transport problems, with four in five West Australians citing it as their No.1 headache.
The Joondalup and Mandurah rail lines are the worst, with up to 90 per cent of passengers rating overcrowding as the biggest failing of Perth trains.
Armadale and Thornlie have been deemed the most dangerous routes, with two-thirds of passengers fearing for their personal safety.
Overall, one in three bus, train and ferry users rate public transport as "poor" or "very poor", a landmark survey by the RAC shows.
Only one in five rate Perth's public transport as "excellent" or "very good" a massive slide from 50 per cent who said it was excellent or very good five years ago.
The RAC did its last Public Transport Report in 2009 and the results, based on online surveys of more than 1400 public transport users will be released today.
It found 84 per cent of respondents thought Perth's public transport had not improved in 18 months, while more than 80 per cent said overcrowding on trains was their No.1 public transport concern a jump of almost 50 per cent on the last RAC survey.
Bus passengers rated the frequency of services and poor bus-train connections as their biggest public transport headache, while almost two-thirds of ferry passengers said services were too infrequent.
Train pain for Perth commuters
RAC head of advocacy Matt Brown said public transport users were angry and it was time the State Government listened. "Clearly more people are choosing public transport, which is putting a significant strain on existing infrastructure," he said.
Perth trains moved more than 63 million passengers last year, an 11 per cent increase since 2009. PTA figures show annual public transport patronage is on track to top 150 million journeys equal to an extra 15,000 bus, train and ferry journeys every day compared with 12 months ago.
Mr Brown said WA needed more train carriages, a bus priority plan, more bus lanes and a smartphone app so commuters could track buses in real-time using existing on-board GPS data.
Transport Minister Troy Buswell said the RAC's opt-in survey produced "skewed results because it attracts predominantly respondents who want to air a concern" and, while it "highlighted some important matters", the State Government was already working to address them.
He said the WA Government was spending $243 million on 66 new rail cars, $241 million on extending the Joondalup line to Butler, and putting in new stations, extra parking bays, light rail and more buses.
Mr Buswell said the PTA's owning polling based on face-to-face interviews with about 4500 regular public transport users showed "the great majority of respondents were happy with public transport in Perth".
FULL SURVEY RESULTS
Overall rating of public transport:
| 2009 | 2013 | |
| Excellent | 9% | 3% |
| Very good | 40% | 17% |
| Good | 32% | 44% |
| Poor | 12% | 26% |
| Very poor | 5% | 10% |
Public transport now compared to 18 months ago:
| 2009 | 2013 | |
| Better | 29% | 9% |
| The same | 46% | 53% |
| Worse | 14% | 31% |
Main train headaches:
| Overcrowding | 82% (55% in 2009) |
| Personal safety | 43% (39% in 2009) |
| Service not frequent enough | 39% (23% in 2009) |
| Poor train-bus connection | 39% (28% in 2009) |
Main bus headaches:
| Service not frequent enough | 74% (66% in 2009) |
| Poor train-bus connection | 53% (47% in 2009) |
| Service not reliable | 35% (20% in 2009) |
| Overcrowding | 34% (25% in 2009) |
Main ferry headaches:
| Service not frequent enough | 69% |
| Poor connection with train-bus routes | 47% |
with Amy Wilson-Chapman
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