Moviegoers were horrified at a mouse infestation at a Hoyts cinema in Perth
SERIOUS: A mouse helps itself to a patron's food at Hoyts Carousel at the weekend. Source: PerthNow
A MICE infestation at a busy Perth cinema has prompted movie-goers to take to social media to voice their disgust.
Hoyts has confirmed through its Facebook page that it was "undertaking preventative measures" at its Carousel La Premiere cinema after patrons watching GI Joe yesterday found mice crawling over their meals once the lights went down.
The cinema complex is open today.
Customer Sue Donnelly posted yesterday on the Hoyts Facebook page, along with a photo of a mouse on a plate of chips: "Today I made the huge mistake of going to Hoyts La Premiere at Carosel (sic) to see GI Joe. I was absolutely disgusted to find our cinema crawling with rats/mice. My granddaughter flicked away two mice.
"Upon complaining at the front desk about the infestation I was told the problem was already known about and nothing could be done by an exterminator for 2 weeks! To add to my disgust when I returned to my seat one of the vermin was eating her chips!
"I was given my ticket fee and food cost back and left half way through the movie. I was offered free tickets in General Admission or at Booragoon Hoyts and turned down both, I was not looking for freebies. Absolutely disgusted I will not be back."
A stream of similar complaints and queries poured in from customers on the page.
Hoyts issued a statement confirming there were mice in the Hoyts Carousel La Premiere cinema.
It said Hoyts had been undertaking preventative measures at the cinema and a service provider was attending to the problem. The cinema company said every effort was made to ensure all sites were maintained to a level that met stringent standards set by local council health regulators.
A City of Canning spokesman said the local government had a complaint about mice at the cinema complex in September 2012 and yesterday's issue was the first time one had been made about mice consuming food in the cinema.
He said health inspectors were visiting the site today and working with Carousel owner Westfield and Hoyts to resolve the problem.
"We inspect the premises twice a year and the food preparation area more often, especially once we have received complaints," he said.
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